Aon is seeking an experienced Team Manager for their Commercial Risk Claims division in Krakow. This pivotal role involves managing claims teams, ensuring high-quality support across various geographies. The ideal candidate will have strong leadership skills, extensive claims process knowledge, and the ability to drive operational efficiency.
Primary responsibilities include organizing daily claims operations, ensuring compliance with Service Level Agreements, implementing efficient task allocation processes, and providing proactive support to team members. The manager will coordinate projects to enhance service delivery and manage team transitions.
Required experience includes a university degree (preferably in insurance, accounting, economics, finance, or administration), minimum 3 years of team management experience, extensive claims process knowledge, strong communication skills in English (C1 level), and the ability to develop solutions for complex claims challenges.
Aon offers a comprehensive benefits package including two Global Wellbeing Days, flexible working arrangements, continuous learning opportunities, and an inclusive work environment. The company emphasizes professional growth, work-life balance, and provides a supportive environment for career development.
