Aon is seeking an experienced Claims Team Manager for their Commercial Risk Claims division in Krakow. The role involves managing claims specialists and analysts, ensuring high-quality claims support across various geographies. The ideal candidate will have extensive knowledge of claims processes and strong leadership skills to drive team performance and client satisfaction.
As a Claims Team Manager, your primary responsibilities include organizing and supervising daily claims operations, implementing efficient task allocation processes, ensuring compliance with Service Level Agreements (SLAs), and proactively supporting team members to facilitate effective communication and timely issue resolution.
The role requires a minimum of 3 years of team management experience, a university degree preferably in insurance, accounting, economics, finance, or administration. Candidates must demonstrate extensive knowledge of claims processes, ability to develop and implement claims strategies, and strong leadership skills with proven capacity to motivate, coach, and provide constructive feedback.
Aon offers a comprehensive benefits package including two Global Wellbeing Days annually, flexible working arrangements, continuous learning opportunities, and an inclusive work environment. The company values diversity, provides equal employment opportunities, and supports professional growth, allowing employees to be their authentic selves while achieving their fullest potential.
