Aon is seeking a Contact Center Representative who will be responsible for providing help and guidance regarding client benefits. This entry-level role is ideal for someone with excellent communication skills, fluency in English and French, and a desire to learn and develop professional expertise in employee benefits management.
As a Contact Center Representative, you will serve as the first point of contact for global clients, providing assistance and guidance on employee benefits. Your primary responsibilities will include handling client queries, navigating online benefit selection tools, and supporting clients through their benefits management process.
The role requires up to 6 months of similar experience, with a strong emphasis on learning potential. Essential skills include fluency in English and French (C1 level), exceptional communication abilities, strong organizational skills, and the ability to quickly learn and adapt to new systems and processes. Candidates should demonstrate flexibility and a proactive approach to customer service.
Aon offers a comprehensive benefits package, including two Global Wellbeing Days annually, a diverse and inclusive work environment, and opportunities for continuous learning and professional development. The company provides an agile workplace with flexible working arrangements, encouraging work-life balance and personal growth. Benefits include comprehensive training programs, opportunities to build business expertise, and a supportive team environment focused on helping colleagues succeed.
