Aon is seeking a Contact Center Representative with excellent French and English language skills to provide customer support for global clients. The role involves helping clients with employee benefits, requiring strong communication skills and a quick learning ability. This is an opportunity for someone with limited professional experience to develop business expertise in a supportive environment.
As a Contact Center Representative, you will serve as the first point of contact for global clients, providing help and guidance regarding employee benefits. Your primary responsibilities will include daily interaction with clients, understanding their needs, and navigating online benefit selection tools.
The role requires up to 6 months of similar experience, with a strong emphasis on language proficiency (C1 level in both English and French). Ideal candidates will demonstrate excellent communication skills, flexibility, and organizational abilities. You should be adept at solving customer issues and quick to learn new skills.
Aon offers a comprehensive benefits package, including two annual Global Wellbeing Days, a diverse and inclusive work environment, and opportunities for continuous learning and professional development. The company supports work-life balance through flexible working arrangements and provides a platform for personal and professional growth.
