A critical role supporting Aon's Technology Services team in the London office, providing comprehensive Level I & II IT support to colleagues across the organization. The role involves offering professional technical assistance for hardware, software, and device-related issues while maintaining high customer service standards.
Primary responsibilities include providing professional Level I & II Technology Support to Aon colleagues, troubleshooting hardware and software problems with desktops, laptops, mobile devices, and peripherals. The role involves supporting colleagues in the London office and potentially remotely across the UK, EMEA, and globally.
Required experience includes strong technical proficiency, excellent communication skills (both technical and non-technical), and the ability to develop and maintain relationships at all organizational levels. Candidates should demonstrate world-class customer-focused IT support capabilities and adaptability in a dynamic technology environment.
Aon offers a comprehensive benefits package including two annual Global Wellbeing Days, flexible working arrangements, continuous learning opportunities, and an inclusive work environment. The company provides competitive compensation, professional development, and a commitment to diversity and equal employment opportunities.
