Primary responsibilities include answering first-line questions, resolving incidents, executing standard changes and service requests, running box services, and processing daily manual items. You'll be responsible for coordinating with all involved parties, instructing users about new functionalities, participating in weekly team meetings, and providing advice on application usage within organizational processes.
Required skills include intermediate professional level (MBO work and thinking level), strong knowledge of Microsoft Office (Excel, Access) and SQL, extensive experience in data analysis and processing, ability to perform data conversions, and strong user support capabilities. Candidates should be adept at navigating large organizations, demonstrating independence, persuasiveness, and flexibility.
Aon offers a dynamic and independent role with opportunities for professional development. The compensation package includes a flexible salary component of 19.21% of the gross monthly salary, which can be adjusted monthly. The company provides a hybrid working model, attractive bonus schemes, premium-free pension, Aon Wellbeing Days, and emphasizes personal growth and career advancement.
