A Client Service Executive role at Barclays in Jersey, focused on providing exceptional customer service through multiple communication channels. You'll support clients in their day-to-day banking, resolve queries, and collaborate with internal teams to ensure high-quality customer interactions.
As a Client Service Executive, your primary responsibilities include collaborating across digital channels to personalize customer interactions, enhancing digital banking capabilities, and providing exceptional customer service by efficiently responding to inquiries and handling client requests.
Ideal candidates will have strong customer service experience, proficiency in communication, knowledge of Microsoft tools, and the ability to constructively challenge processes. You should be able to take ownership of work, comply with regulatory requirements, and support various business operations teams.
Barclays offers a dynamic work environment with opportunities for professional growth, an inclusive culture, and the chance to work for a globally respected financial institution. Benefits include wellness support, collaborative workspaces, and the opportunity to develop your skills within a diverse, innovative organization.
