Bloomberg offers an exciting 15-month apprenticeship in Customer Support for school leavers and young professionals. The role provides an opportunity to work in a global technology environment, supporting clients across multiple languages while gaining valuable professional skills and qualifications.
Primary responsibilities include providing exceptional customer service through internal ticketing systems, phone calls, emails, and live chat. Apprentices will identify, investigate, and resolve customer issues using proprietary company software, collaborate on department and global projects, and analyze complex processes to develop creative solutions.
Candidates must have 5 GCSEs including Maths and English, three A-levels with grades CCC or above, and excellent communication skills in English plus another European language. The role requires strong customer service aptitude, proactive engagement, willingness to learn new technologies, and ability to multitask in a fast-paced FinTech environment.
Bloomberg offers a comprehensive apprenticeship program that bridges education and professional development. Apprentices will receive practical experience, professional training, exposure to innovative technology, and potential career progression within a diverse, inclusive global organization that provides real-time financial information to over 325,000 subscribers worldwide.
