Responsibilities include managing customer interaction, documentation review, system setups, and daily processing of account opening and maintenance activities. The role requires ensuring high-quality service delivery, meeting service level agreements, and maintaining efficient communication with clients and internal teams.
Candidates must have at least 2 years of experience in documentation review and account maintenance. Strong interpersonal skills, proficiency in English, ability to work independently and as a team player, and expertise in handling urgent cases are essential. Candidates should demonstrate exceptional written and verbal communication skills.
Citi offers a competitive compensation package including annual salary reviews, performance bonuses, comprehensive social benefits like private healthcare, pension schemes, and flexible hybrid work model. The role provides unlimited development opportunities within Citi's global network, structured onboarding, extensive training, and exposure to senior management.
