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Job description
Citi's Client Onboarding Team is seeking a skilled professional to manage account opening, maintenance, and implementation processes for Treasury and Trade products. The ideal candidate will engage with clients and internal stakeholders, ensuring smooth onboarding experiences while demonstrating strong organizational and communication skills.
Responsible for comprehensive customer interaction, documentation management, and system setups across Cash Management product suite. Manages end-to-end client onboarding processes, including KYC procedures, documentation review, and technical integration of account services. Coordinates with global partners to meet client requirements and ensures timely, accurate delivery of account opening functions.
Requires 2-5 years of experience in Banking Operations, KYC, Finance, or Legal Documentation review. Must demonstrate proficiency in client interaction, urgent case management, and maintaining business partnerships. Needs strong interpersonal skills, ability to work independently and collaboratively, with exceptional written and verbal communication capabilities. Must be highly motivated, detail-oriented, and capable of working in a structured, high-volume environment.
Offers competitive benefits including private medical care, life insurance, pension plan contribution, employee assistance program, paid parental leave, sport card, holiday allowance, and access to learning and development resources. Provides a hybrid working model with up to 2 days of remote work per week, performance-related bonus, and opportunities to engage in affinity networks and charity initiatives.
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