Primary responsibilities include managing customer interactions across various channels, handling documentation issuance, system setups, and ensuring accurate account opening processes. The analyst will collaborate with internal stakeholders to streamline client onboarding and maintain high service quality standards.
Candidates must have 2-5 years of experience in documentation review and account maintenance, with strong interpersonal skills and the ability to work both independently and collaboratively. Proficiency in English and Czech languages is required, with an emphasis on written and verbal communication, attention to detail, and capability to manage complex, time-sensitive scenarios.
Citi offers a competitive compensation package including benefits like cafeteria program, home office allowance, private medical care, pension plan contribution, flexible work arrangements, and extensive learning and development opportunities. The role provides an opportunity to build in-depth knowledge of financial services operations and develop career progression potential across geographies and business lines.
