The role involves comprehensive management of customer onboarding processes, including daily supervision of account opening and maintenance tasks, ensuring accurate documentation, system setups, and delivering superior customer service across various scenarios.
Candidates must have 5-8 years of experience in financial documentation review, possess excellent interpersonal communication skills, demonstrate project management capabilities, and have proven ability to coach and develop team members. Strong proficiency in English and Czech is mandatory.
Citi offers a competitive compensation package including a hybrid work model, home office allowance, private medical care, pension contributions, group life insurance, employee assistance programs, and extensive learning and development opportunities, fostering a diverse and inclusive workplace environment.