Primary responsibilities include delivering qualified, independent telephone-based customer consultation for banking services, focusing on customer needs assessment and product sales. Agents will handle service requests like transfers and complaints, ensuring high-quality service delivery while meeting sales targets.
Candidates should have initial customer service experience or demonstrate strong communication skills. Success requires being results-oriented, capable of needs-based sales, resilient, team-oriented, and proficient with computer and software applications.
The role offers competitive compensation including a base salary with performance bonus, flexible working hours, potential home office opportunities after initial training, a pleasant work environment, modern workplace, and employee benefits program.
