Dow Jones seeks a skilled Product Operations Manager for the Risk Center Third-Party (RCTP) team in Glasgow, focusing on optimizing product operations, managing bug resolution, and supporting ISO certification processes. The ideal candidate will have strong technical and operational management experience in a B2B technology environment.
Primary responsibilities include overseeing bug resolution processes, managing product strategy escalation inbox, contributing to ISO certification, providing customer service updates, and facilitating new feature deliveries through user acceptance testing and customization analysis.
The role requires extensive experience in operations management, proficiency in B2B platforms like Excel, Azure DevOps, and Salesforce, with strong data analysis, reporting, and project management skills. Candidates must demonstrate expertise in change implementation and technical problem-solving.
Dow Jones offers a dynamic work environment within a global news and business information provider, providing opportunities to work with prestigious brands like The Wall Street Journal and contribute to innovative technology solutions in a leading media organization.
