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Job description
EY is seeking Operations Assistants for their Mediation Team, offering an opportunity to work in a dynamic financial services environment. The role involves conducting online video negotiations, analyzing settlements, and supporting complex financial processes with extensive training and career development opportunities.
Primary responsibilities include conducting online video negotiations with clients according to defined scenarios, analyzing settlement projects and attachments, negotiating financial transaction terms, entering negotiation results in dedicated applications, and preparing contracts and required documentation.
The ideal candidate will have experience in financial services customer support, strong negotiation skills, ability to work under time pressure, proficiency in MS Office, and intermediate English and Polish language skills (B2 level). Additional desired qualifications include negotiation certification, a background in law, economics, or finance, and knowledge of credit products.
EY offers flexible work arrangements from anywhere in Poland, a personalized career path, work-life balance, comprehensive training programs, access to global experts, individual career counseling, professional development support, innovative programs, psychological support platforms, and an extensive benefits package including private healthcare, language learning platforms, and sports activities.
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