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Job description
EY is seeking a Senior Consultant or Manager for their Business Consulting team in Customer Transformation and Customer Technology. The role involves working on complex digital transformation projects, helping clients modernize their customer experience and technology strategies. Ideal candidates will have strong consulting experience in digital technologies and customer-focused business solutions.
Primary responsibilities include leading customer transformation initiatives, designing and implementing digital strategies, conducting in-depth technology assessments, and developing comprehensive solutions that enhance client customer experience and technological capabilities. The role requires collaborating with cross-functional teams, managing client relationships, and driving strategic technology implementations.
Required experience includes a strong background in digital consulting, minimum 5-7 years of professional experience in customer technology transformation, proven track record of delivering complex technology projects, expertise in digital strategy development, and demonstrable experience working with enterprise-level clients. Advanced technical skills in customer experience technologies, digital transformation frameworks, and strategic consulting methodologies are essential.
EY offers a competitive compensation package, opportunities for professional development, exposure to cutting-edge digital transformation projects, global networking opportunities, comprehensive training programs, and a dynamic work environment that supports continuous learning and career growth. The role provides significant potential for advancement within a leading global professional services organization.
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