Primary responsibilities include leading customer transformation initiatives, designing and implementing digital strategies, conducting in-depth technology assessments, and developing comprehensive solutions that enhance client customer experience and technological capabilities. The role requires collaborating with cross-functional teams, managing client relationships, and driving strategic technology implementations.
Required experience includes a strong background in digital consulting, minimum 5-7 years of professional experience in customer technology transformation, proven track record of delivering complex technology projects, expertise in digital strategy development, and demonstrable experience working with enterprise-level clients. Advanced technical skills in customer experience technologies, digital transformation frameworks, and strategic consulting methodologies are essential.
EY offers a competitive compensation package, opportunities for professional development, exposure to cutting-edge digital transformation projects, global networking opportunities, comprehensive training programs, and a dynamic work environment that supports continuous learning and career growth. The role provides significant potential for advancement within a leading global professional services organization.