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Job description
EY is seeking a delivery consultant for their People Advisory Services managed services team in Belfast. The role involves supporting bespoke learning and coaching programmes, managing programme logistics, and serving as the primary point of contact for clients and delegates. Ideal candidates will have experience in client administration and a commitment to exceptional client service.
Primary responsibilities include managing programme delegates, setting up workshops, communicating with clients about programme logistics, booking associates and coaches, maintaining administrative trackers, handling customer enquiries, supporting service user journeys, and assisting with learning evaluation surveys.
Required experience includes demonstrable skills in managing administrative operations, strong stakeholder management, excellent organizational capabilities, and a proven track record of delivering client-focused services. Candidates should have experience in professional services operational delivery and the ability to collaborate effectively with colleagues.
EY offers a comprehensive rewards package including competitive remuneration, flexible working arrangements, continuous learning opportunities, career development support, and a diverse, inclusive workplace culture. The role provides a chance to work with a global organization known for transformative leadership and meaningful professional impact.
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