Primary responsibilities include designing and refining customer journeys in banking and insurance sectors, identifying improvements in existing customer experiences, analyzing customer data, ensuring customer perspectives drive digital solutions, managing projects from inception to completion, and sharing domain-specific expertise.
Candidates should have a master's degree in a relevant field, 2-6 years of professional experience in consulting or financial services, excellent knowledge of business English, and fluency in French or Dutch. Strong analytical skills, conceptual thinking, pragmatic approach, communication abilities, and potential certifications in Agile or Project Management methodologies are crucial.
EY offers an opportunity to work with a leading global professional services firm, providing extensive technical and soft skills training, access to innovative technologies, flexible working arrangements, and a supportive environment focused on delivering excellent client service while maintaining a balanced lifestyle.
