Primary responsibilities include developing and maintaining reports and dashboards tracking key business metrics, analyzing data to identify trends and insights, collaborating with IT and data teams, working closely with business units to understand reporting needs, and continuously evaluating and improving reporting processes and tools.
Required skills include good knowledge of IT Services functions and ITIL, experience with reporting and data analytics tools like Power BI and Tableau, data science skills using R and Python, experience with ServiceNow, Azure data lake, machine learning models, and excellent English communication skills.
EY offers a dynamic global work environment with opportunities for continuous learning, professional development, and a transformative leadership culture. The role provides tools and flexibility to make meaningful impact, with emphasis on diverse and inclusive workplace, success defined by individual potential, and opportunities to grow within a global integrated service delivery network.
