Primary responsibilities include providing first-line technical support to employees, diagnosing and resolving hardware and software issues, managing IT equipment, performing system updates, and maintaining network infrastructure. The technician will be responsible for responding to technical support requests, conducting system diagnostics, and ensuring minimal disruption to business operations.
Required experience includes demonstrable technical expertise in computer systems, networking, and troubleshooting. Candidates should have strong knowledge of Windows and Mac operating systems, hardware configuration, and networking principles. Professional certifications in IT support, such as CompTIA A+ or similar qualifications, are typically expected. Excellent problem-solving skills, attention to detail, and the ability to communicate complex technical concepts clearly are essential.
EY offers a competitive compensation package, professional development opportunities, and the chance to work within a global technology-driven organization. The role provides exposure to cutting-edge technology environments, opportunities for continuous learning, and career advancement within a prestigious professional services firm. Benefits typically include comprehensive health coverage, retirement plans, and potential performance-based bonuses.
