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Job description
EY is seeking an experienced Customer Technologist to join their Business Consulting team in Belfast. The role involves designing, implementing, and optimizing customer technology solutions across various business functions. Ideal candidates will have strong analytical skills, technical proficiency, and experience in customer-facing technology transformation projects.
This role involves participating in full project lifecycles from research to implementation, focusing on customer technology solutions. Responsibilities include requirements gathering, stakeholder engagement, process analysis, and supporting digital transformation initiatives across customer-facing functions.
Candidates must have 3-5 years of experience at Senior Consultant level or 6-7 years at Manager level. Essential skills include strong analytical capabilities, technical proficiency in CRM platforms, process mapping, agile methodologies, and the ability to design and optimize business processes using design thinking and innovation approaches.
EY offers a comprehensive benefits package including hybrid working, competitive remuneration, professional development opportunities, health insurance, flexible benefits, and a supportive, inclusive work environment. The role provides opportunities for continuous learning, career progression, and making meaningful impacts in customer technology transformations.
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