HSBC is seeking a passionate Business Specialist to provide professional face-to-face service to small business customers. The role focuses on delivering solutions, attracting new customers, and supporting business growth in the local community while driving digital innovation and protecting the bank's reputation.
As a Business Specialist, you will deliver professional solutions that meet customer needs, improve engagement, and maximize contribution to the Small Businesses Banking segment. Primary responsibilities include attracting new customers by establishing strong local business networks, understanding customer requirements, and offering tailored financial solutions.
The ideal candidate will have excellent communication skills, experience building strong relationships with stakeholders, and the ability to understand different business types and structures. You must demonstrate a track record of outstanding customer service, the capability to make timely and rational decisions, and the ability to contribute productively to team objectives.
HSBC offers a competitive benefits package including private healthcare for UK-based employees, enhanced maternity and adoption support, and a contributory pension scheme with generous employer contributions. The bank is committed to creating diverse and inclusive workplaces, providing opportunities for professional development and career growth.
