Primary responsibilities include providing real-time customer support through live chat channels, resolving customer inquiries related to digital savings products, and maintaining high standards of service quality and response times.
Required experience includes strong communication skills, proficiency in digital communication platforms, ability to multitask, and previous customer service experience in a financial or digital service environment. Candidates should demonstrate excellent problem-solving abilities and a customer-first approach.
Investec offers a collaborative work environment with opportunities for professional growth, flexibility in working arrangements, and the chance to work with a dynamic financial services company known for innovation and entrepreneurial thinking.
