Isio is seeking a technically competent Assistant Manager for their Pensions Administration team. The ideal candidate will manage client portfolios, process member events, support team development, and ensure high-quality service delivery across defined benefit pension schemes.
The primary responsibilities include overseeing and prioritizing incoming work, managing daily activities for pension scheme clients, ensuring delivery meets service level agreements, processing member events within deadlines, maintaining compliance with scheme rules and legislation, and supporting team training and development.
Required experience includes proven expertise in pensions administration, preferably with defined benefit schemes. Candidates must demonstrate excellent customer service skills, strong communication abilities, technical knowledge of pension administration, proven time management capabilities, and experience in team mentoring and supervision.
Isio offers a comprehensive package including competitive salary, bonus scheme, defined contribution pension, life insurance, healthcare benefits, 25 days annual leave, flexible working opportunities, professional development programs, study support for professional qualifications, and a people-first work environment focused on career progression and continuous learning.
