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Job description
JLL is seeking an Experience Services Ambassador to deliver exceptional client experiences through proactive communication and high-touch service. The role involves managing reception areas, ensuring security, and providing top-tier hospitality within a professional workplace environment.
Primary responsibilities include providing a warm welcome to visitors, managing reception duties, serving as the initial point of contact for employee inquiries, executing guest services consistently with service level agreements, conducting routine walkthroughs, supporting data collection and reporting, and organizing client engagement events.
The ideal candidate will have prior experience in hospitality, facility management, or commercial real estate, with exceptional customer service skills, ability to multitask, and proficiency in Microsoft Office. Strong communication abilities, adaptability, and a passion for creating positive workplace environments are crucial.
JLL offers an opportunity to work within a global real estate and investment management company, providing professional development, exposure to a multi-disciplinary team, and the chance to contribute to shaping the future of workplace experiences with competitive compensation and a dynamic work culture.
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