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Job description
A key role at JLL's Rolls-Royce Headquarters in London, responsible for delivering exceptional customer service, managing front-of-house operations, and leading a customer support team. The ideal candidate will drive service excellence, manage daily team operations, and ensure a high-quality experience for internal and external customers.
Primary responsibilities include managing front-of-house operations at Rolls-Royce Headquarters, driving 5-star customer service excellence through direct line management, coordinating meeting room setups, handling team administrative tasks, and ensuring all site activities meet high-quality standards and service level agreements.
Required experience includes strong customer service skills, proficiency in communication, ability to manage teams, understand health and safety practices, computer literacy, and experience in front-of-house or customer support roles. Candidates should demonstrate strong organizational skills, adaptability, and the ability to work efficiently in a fast-paced environment.
JLL offers a dynamic work environment with opportunities for professional growth, exposure to a global real estate and investment management company, competitive compensation, and the chance to shape the future of real estate while contributing to a diverse and innovative team.
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