Primary responsibilities include managing critical incidents across the Chase brand's technology infrastructure, coordinating rapid response teams, conducting comprehensive incident analysis, and implementing strategic solutions to minimize operational disruptions and maintain system integrity.
Candidates must possess extensive experience in incident management, demonstrated expertise in technology risk mitigation, proven ability to work in high-pressure environments, and strong understanding of enterprise-level IT operations and incident resolution protocols.
The role offers a competitive compensation package, opportunities for professional growth within a global financial technology leader, exposure to cutting-edge technological challenges, and the chance to work with world-class teams in a dynamic, innovative corporate environment.
