Legal & General is seeking a skilled Major Incident Manager in Hove to support the IT Operations Centre. The role involves managing high-priority incidents, coordinating with third-party suppliers, and ensuring timely resolution of technical issues within agreed service level agreements.
Primary responsibilities include supporting the Senior Major Incident Manager on a 24x7 on-call rotation, managing high-priority incidents (P1 & P2), and acting as the primary interface between Legal & General and third-party suppliers during major technical incidents.
Required experience includes extensive IT infrastructure knowledge, proven experience in major incident management, ability to work with tier 1 suppliers, and understanding regulatory environments like FCA and PRA. Strong technical problem-solving skills and communication abilities are essential.
The role offers competitive compensation including performance-related bonus, generous pension contributions, life assurance, private medical insurance, electric car scheme, flexible working arrangements, and opportunities for professional development in a dynamic financial services environment.
