Legal & General is seeking an experienced Senior Propositions Manager for their Retail Protection division who will optimize portal and customer journeys. The ideal candidate will drive strategic improvements in customer experience and distribution channels, leveraging deep understanding of insurance markets and customer needs.
Primary responsibilities include identifying and assessing opportunities to optimize portal and customer journeys, developing comprehensive strategies to enhance distribution reach, and leading cross-functional project teams to implement improvements in customer experience.
Required experience includes strong financial planning credentials, extensive knowledge of UK protection markets, regulatory understanding, high commercial acumen, and proven ability to analyze insights and develop compelling business cases. Candidates should have deep expertise in insurance product dynamics and customer journey optimization.
The role offers a competitive compensation package including performance-related bonus, generous pension contributions, life assurance, private medical insurance, flexible working arrangements, electric car scheme, and opportunities for professional development within a dynamic, innovative financial services organization committed to creating positive societal impact.
