Legal & General is seeking an experienced Service Delivery Manager to lead and develop a department in Edinburgh. The role involves proactively managing teams, driving performance, and ensuring high-quality service delivery across the organization.
Primary responsibilities include leading team managers to achieve key performance targets, motivating staff, implementing action plans, and maintaining consistent service levels across operational teams.
Required experience includes proven operational management skills, deep understanding of financial services regulatory requirements, compliance expertise in areas like Money Laundering and Data Protection, and demonstrated leadership in driving operational excellence.
The role offers competitive compensation including annual performance bonus, generous pension contributions, life assurance, private medical insurance, flexible working arrangements, and opportunities for professional development within a dynamic and inclusive corporate environment.
