The primary responsibilities include handling client communications through phone, email, and instant messaging, resolving client issues, and serving as the initial point of contact for research and data products. The specialist will proactively interact with clients, complete specific requests, and act as a liaison between Sales and clients.
Required experience includes up to 2 years of customer service experience, strong proficiency with Microsoft Office, excellent written and verbal communication skills, and the ability to work both collaboratively and independently. The candidate must be motivated, responsible, and capable of working autonomously while prioritizing tasks effectively.
Moody's offers an inclusive work environment that values diverse perspectives, promotes innovation, and provides opportunities for professional development. The role presents a chance to work in a dynamic, fast-growing team within a globally recognized financial analytics organization, with potential for future career advancement within Moody's Analytics.
