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Job description
NatWest Group is seeking experienced Customer Service & Operations Professionals to join their dynamic team. The role involves managing critical operational tasks, supporting customer interactions, and contributing to the bank's service excellence objectives.
Primary responsibilities include managing customer service operations, processing transactions, resolving customer inquiries, maintaining accurate records, and supporting team objectives through efficient and professional service delivery.
Candidates must possess strong analytical skills, excellent communication abilities, proficiency in customer service software, attention to detail, and prior experience in banking, financial services, or customer-centric roles with demonstrated problem-solving capabilities.
NatWest offers competitive compensation, comprehensive benefits package, opportunities for professional development, flexible working arrangements, a supportive work environment, and potential career progression within a leading financial institution.
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