The role involves being a primary point of contact for business clients, managing operational matters such as delivery delays, data changes, data quality issues, and client execution. This includes converting client needs into internal work orders, ensuring database efficiency, performing quality assurance procedures, and presenting production processes to clients.
Candidates must have a bachelor's degree in Economics, Marketing, Computer Science, or a related field, with a minimum of one year of operational or client-facing experience. Strong communication skills, ability to work in cross-functional environments, excellent negotiation capabilities, and proficiency in Microsoft Office (especially Excel and PowerPoint) are essential.
NielsenIQ offers a comprehensive benefits package including a Multisport card, private medical coverage, life insurance, flexible working environment, additional days off, career development opportunities, LinkedIn Learning access, and an Employee Assistance Program. The role provides a stable working environment with a hybrid work model (2 days in the office) and opportunities for professional growth.