Strategic leadership role responsible for Customer Success in the Brand & Media Strategic Analytics & Insight Practice Area across Western Europe. The role involves driving operational efficiency, maintaining high delivery standards, supporting sales growth, and managing team performance in a customer-focused analytics environment.
Primary responsibilities include supporting the regional Customer Success lead in designing practice area organization, managing P&L budgets, developing hub strategies, coordinating cross-training programs, setting delivery standards, contributing to revenue targets, and representing Customer Success in key client engagements.
Required experience includes a proven track record in Analytics Consultancy/Market Research leadership, expertise in Brand & Media Solutions, strong leadership skills, bachelor's or master's degree, knowledge of sales processes in CPG companies, strong analytical and communication skills, and ability to manage complex client relationships and team dynamics.
The role offers opportunities to work in a flexible environment with benefits including volunteer time off, LinkedIn Learning, and Employee Assistance Program. NielsenIQ provides a diverse and inclusive workplace with global reach, focusing on consumer intelligence and offering comprehensive professional development and growth potential.
