Primary responsibilities include providing hands-on technical support, managing client queries, offering technology guidance, implementing support solutions, performing system checks, and utilizing service management tools like Jira to document and track IT incidents and requests.
The ideal candidate requires a minimum of 4 years in desktop or technical support, with a bachelor's degree in Technology or Computer Science, strong scripting and automation skills, and experience supporting investment professionals in the financial technology environment. Proficiency in PowerShell, Splunk, and market data platforms is essential.
Point72 offers a dynamic technology environment that encourages professional development, innovation, and intellectual curiosity. The role provides opportunities to work within a global technology team, challenge current infrastructure technologies, and contribute to cutting-edge technological solutions in a fast-paced financial services setting.
