Primary responsibilities include handling administrative tasks related to services such as client and third-party communication, document preparation and review, and document submission to public authorities. The role requires managing client inquiries, complaints, and feedback through multiple channels like phone, email, and chat, while listening to client needs and identifying solutions or alternatives.
The ideal candidate must possess strong communication, interpersonal, and problem-solving skills. This includes providing clear, empathetic, and professional communication with clients in different situations, demonstrating adaptability, and collaborating effectively with other service specialists. Basic proficiency in Office tools like Excel, email, and essential software is required.
PwC offers an opportunity to work in a dynamic professional environment where you can develop your administrative skills, contribute to client service excellence, and be part of a global professional services network. The role provides a platform for professional growth, collaboration, and making meaningful contributions to client service delivery.
