Santander Corporate & Investment Banking (SCIB) is seeking a Technical Manager to lead a global IT support team in their Digital Channels department. The role involves managing service operations, ensuring high performance, and maintaining critical IT service management processes across a geographically dispersed team.
This role is responsible for overseeing day-to-day operations of the Service Desk and support teams, providing leadership and strategic direction to ensure seamless digital channel performance and operational excellence.
The ideal candidate must have extensive experience in international service support, with at least 8 years of managing IT service processes. Strong technical knowledge in microservices architectures, single-page applications, and integration technologies is essential. Proficiency in frameworks like Angular, React, Vue.js, and backend technologies like Node.js and Java Spring Boot are crucial.
Santander offers a dynamic work environment with opportunities for professional growth, competitive compensation, and the chance to contribute to transforming the financial sector. The role provides an exciting opportunity to work with sophisticated corporate and institutional clients while developing innovative digital solutions.
