Primary responsibilities include managing customer interactions across retail and business banking channels, providing comprehensive banking support, resolving customer inquiries efficiently, and maintaining high-quality service standards while following established protocols and compliance requirements.
The role requires strong communication skills, proficiency in customer service technologies, ability to work in a fast-paced banking environment, and demonstrated experience in customer-facing roles with proven problem-solving and interpersonal skills. Candidates should have excellent verbal and written communication abilities and be comfortable handling diverse customer needs.
Santander offers competitive compensation, comprehensive benefits package, professional development opportunities, and a dynamic work environment that emphasizes innovation, collaboration, and personal growth. The organization provides training, career advancement potential, and the chance to make a meaningful impact in financial services.
