Primary responsibilities include managing customer interactions across multiple channels, addressing complex customer inquiries, providing comprehensive banking solutions, maintaining detailed customer records, and supporting sales and service objectives within the retail and business banking segments.
Required experience involves strong communication skills, proficiency in customer service technologies, ability to work in a fast-paced banking environment, understanding of financial products and services, and demonstrating problem-solving capabilities with a customer-first approach.
The role offers competitive compensation, opportunities for professional development, exposure to a global banking environment, potential career advancement within Santander, and the chance to work for a significant financial institution that impacts 140 million lives daily.
