Santander is seeking a Customer Experience Advisor to join their Customer Interactions team. This role focuses on providing exceptional customer service in the retail and business banking sector, supporting Santander's mission to innovate and deliver high-quality financial experiences.
Primary responsibilities include delivering outstanding customer service, managing customer interactions across multiple channels, resolving customer queries efficiently, and maintaining high standards of communication and problem-solving in a fast-paced banking environment.
Required experience involves strong communication skills, ability to work in a team, proficiency in customer service technologies, understanding of banking products and services, and demonstrating adaptability in a dynamic financial services setting.
The role offers competitive compensation, opportunities for professional development, exposure to a global banking organization, potential career progression, and the chance to be part of an innovative team that impacts millions of customers daily.
