Santander is seeking a Customer Experience Advisor for a Retail and Business Banking role focused on customer interactions. This position requires strong communication skills and the ability to deliver exceptional customer service in a dynamic banking environment.
Primary responsibilities include managing customer interactions across retail and business banking channels, providing personalized financial guidance, resolving customer inquiries, and maintaining high standards of service quality while supporting the bank's strategic objectives.
Candidates must possess excellent communication skills, professional demeanor, ability to work in a fast-paced environment, and demonstrate strong problem-solving capabilities. Minimum requirements include relevant customer service experience, proficiency in digital banking platforms, and ability to handle complex customer interactions.
Santander offers competitive compensation, professional development opportunities, comprehensive benefits package, and a dynamic work environment that encourages innovation and personal growth within a global financial institution.
