Primary responsibilities include managing customer interactions across retail and business banking channels, resolving complex customer inquiries, maintaining high service standards, and ensuring customer satisfaction through professional and efficient communication.
Required experience includes strong communication skills, ability to work in a fast-paced banking environment, proven customer service experience, proficiency in digital banking platforms, and demonstrated ability to handle diverse customer needs with empathy and precision.
The role offers competitive compensation, opportunities for professional growth within a global banking institution, exposure to innovative banking technologies, collaborative work environment, and the chance to make a meaningful impact in customers' financial lives.
