Primary responsibilities include managing customer interactions across various channels, providing comprehensive banking support, identifying and resolving customer issues efficiently, and maintaining high standards of customer satisfaction within Retail and Business Banking segments.
Ideal candidates will have strong communication skills, demonstrated ability to work in fast-paced financial environments, experience in customer service roles, and a proven track record of problem-solving and relationship management. Proficiency in digital banking platforms and understanding of financial products is crucial.
Santander offers competitive compensation, professional development opportunities, comprehensive benefits package, and the chance to work within a global, innovative banking environment that values employee growth and customer-centric approaches.