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Job description
Santander is seeking a Customer Experience Advisor for their Retail and Business Banking Customer Interactions team. This role involves directly supporting customers, managing interactions, and contributing to the bank's mission of innovating financial services.
As a Customer Experience Advisor, you will be responsible for managing customer interactions across various channels, providing high-quality support, resolving customer queries, and ensuring exceptional service standards within Santander's Retail and Business Banking environment.
The ideal candidate will have strong communication skills, demonstrated ability to handle customer interactions professionally, experience in customer service or banking, and ability to work in a fast-paced, customer-centric environment. Strong problem-solving skills and customer relationship management capabilities are essential.
Santander offers a competitive compensation package, opportunities for professional development, working in a dynamic international banking environment, and the chance to be part of an organization that impacts 140 million lives daily through innovative financial services.
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