Primary responsibilities include providing high-quality customer support, handling customer inquiries efficiently, resolving complex customer issues, and maintaining accurate customer records within the bank's systems. The advisor will be responsible for representing Santander's brand and ensuring customer satisfaction through professional and empathetic interactions.
Required experience includes demonstrated customer service experience, excellent verbal and written communication skills, proficiency in using digital communication platforms, strong problem-solving abilities, and the capacity to work effectively in a fast-paced banking environment. Candidates should have a proven track record of delivering outstanding customer service and have the ability to handle diverse customer needs.
In return, Santander offers a competitive salary, comprehensive benefits package, opportunities for professional development, a dynamic work environment that encourages innovation, and the chance to be part of an organization that impacts 140 million lives daily. The role provides an opportunity to develop skills in financial services, customer relationship management, and contribute to the bank's mission of reinventing banking for the digital age.
