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Job description
Santander seeks a dedicated Customer Service Advisor to support its homes and customer interactions team. This role involves managing customer inquiries, providing exceptional service, and contributing to the bank's customer-centric approach. Ideal candidates will have strong communication skills and a commitment to delivering high-quality customer experiences.
As a Customer Service Advisor, your primary responsibilities will include handling customer inquiries across various channels, resolving complex customer issues efficiently, maintaining detailed and accurate customer records, and providing personalized financial guidance and support to clients.
The ideal candidate will have demonstrated experience in customer service, excellent verbal and written communication skills, proficiency with digital communication tools, ability to work in a fast-paced environment, and a strong understanding of banking products and customer service principles.
Santander offers competitive compensation, opportunities for professional development, a supportive work environment, comprehensive benefits package, and the chance to be part of a global financial institution that impacts millions of lives daily.
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