Santander seeks a dedicated Customer Service Advisor to support their Homes & Customer Interactions team. This role involves providing high-quality customer service, addressing client inquiries, and contributing to the bank's commitment to innovative and impactful customer interactions.
Primary responsibilities include managing customer interactions across multiple channels, resolving customer queries efficiently, providing personalized financial advice, maintaining accurate customer records, and ensuring compliance with banking regulations and service standards.
Required experience includes strong communication skills, proficiency in customer service technologies, ability to work in a fast-paced banking environment, basic financial knowledge, and demonstrated problem-solving capabilities. Candidates should have prior customer service experience, preferably in financial services.
Santander offers competitive compensation, professional development opportunities, a dynamic work environment, comprehensive benefits package, and the chance to be part of a global financial institution that impacts millions of customers daily.
