This role involves managing and developing customer experience strategies for banking card products at Santander, focusing on enhancing product offerings, analyzing market trends, and driving business development initiatives. The ideal candidate will have strong product management skills and experience in the banking or financial services sector.
Primary responsibilities include developing comprehensive product strategies for banking card services, conducting market research to identify customer needs, designing product roadmaps, collaborating with cross-functional teams to implement product improvements, and presenting strategic recommendations to senior management.
Required experience includes a strong background in product management within financial services, demonstrated ability to analyze complex market data, excellent communication skills, proficiency in strategic planning, and proven track record of successfully launching and managing digital banking products.
The role offers an opportunity to work with a global banking leader, competitive compensation, professional development opportunities, exposure to innovative banking technologies, and the chance to impact financial services through customer-centric product development strategies.