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Job description
Santander is seeking a Customer Advisor for its Hamburg Altona branch who will provide comprehensive financial advisory services. The ideal candidate will conduct needs analyses, advise customers on banking products, and build long-term customer relationships while maintaining a strong risk awareness culture.
Primary responsibilities include conducting comprehensive needs and potential analyses for customers, providing personalized advice on financial products including credits, checking accounts, cards, and retirement planning, independently scheduling customer meetings, and developing tailored additional product recommendations.
Required experience includes a commercial/banking-related educational background, preferably as a bank professional, with knowledge or willingness to learn banking product fields. Candidates must demonstrate strong teamwork skills, enjoy close customer contact, and possess professional service orientation with a talent for understanding customer needs and sales.
Santander offers a comprehensive compensation package including job security in a growth-oriented international company, extensive onboarding, diverse further education opportunities, excellent work-life balance with over 6 weeks of annual leave, performance-based bonuses, company pension schemes, additional benefits like gym passes, job tickets, and potential study fee support in a supportive, inclusive work environment.
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