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Job description
A customer advisor role at Santander Bank in Neumünster focusing on customer relationship management, financial product consulting, and customer acquisition in banking services. The role requires strong interpersonal skills, commercial training, and a passion for sales and customer service in a banking environment.
Primary responsibilities include conducting comprehensive customer needs and potential analyses, providing personalized financial advice across product areas such as loans, current accounts, cards, and retirement planning. The role involves building and maintaining long-term customer relationships through independent customer scheduling and strategic placement of tailored additional products.
Required experience includes a commercial education, preferably in banking (e.g., bank professional certification), with knowledge or willingness to learn about banking product fields. Candidates must demonstrate strong teamwork skills, enjoy close customer contact, and possess professional service orientation. A key requirement is having an intuitive understanding of customer needs combined with sales talent and passion.
The employer offers a comprehensive package including job security in a growth-oriented international company, extensive career development opportunities, competitive compensation with annual special payments, variable salary components, company pension schemes, and attractive additional benefits like health vouchers, gym passes, and potential study fee support. The work environment emphasizes work-life balance with over 6 weeks of annual leave and opportunities for part-time employment.
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